Audit and Assessment
- ITcert have a commercial
and academic reputation for audit programmes. Our team have developed both
UK and international standards and asessments. The design is focused on "support". and continuous improvement through remedial actions.
- Audits are undertaken at all
levels covering the UK and beyond, including schools, Further Education and
Higher Education. We work to the highest ethical standards.
- Auditors are selected for
their occupational competance, gravitas, integrity and common sense. All
auditors have relevant qualifications.
- We often carry out desktop
audits and research, and are experts in designing scripts and reporting metrics
for calls, typically with a strategic or custom objective.
- The auditing output can be report or
statistic driven and can deliver grading, scoring, pass/fail or informal
feed-back as a form of intelligence gathering. We are experts in providing a
"total ownership" service.
- We have a long history of dealing
with escalated complaints where our skills are used for process improvement both
for organisations or at individual level.
- ITcert Solutions have been the appointed
quality auditors for Microsoft approved training providers, audit to BSI
standards, function as Awarding Body External Verifiers and have devloped
training standards for the UK.
Call 01460 281114 for more